TOXIC PRODUCTIVITY

Not all ‘productivity’ is good. The word is used for a ratio of something to something and is able to suggest ‘improvement’ without defining improvement of what. Be careful with the term. Watch the video!

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Reward Strategy

How do you reward someone for a job well done? How do you explain that one person’s reward is smaller than another’s reward? Never has a management tool been used so blindly!

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National Minimum Wage Hikes

The National Living Wage is due to increase by 6.6% from April 2022. The media always claims the impact of the April rise in the minimum wage “ramps up” costs. Although it’s not so easy to fill a job paying the minimum these post-pandemic days. Even then we would be behind our erstwhile friends in Europe. What effect does this 2022 6.6% increase in minimum wage have on your business?

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A New Book – Not Called ‘Getting Stuff Done’

My first book ‘The Manager’s Guide to Conducting Interviews’ is seven years old now! It seemed like a good idea to write the next one. Sufficient time has passed to erase the memory of the excruciation pain of creating a new book. The blank page, the flashing cursor, the ticking clock and the rumble of approaching deadlines. But as Douglas Adams said “I love deadlines. I like the whooshing sound they make as they fly by” – with apologies to my future Editor!

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Money

Go back in history far enough and you reach a time when groups, tribes were self-sufficient: hunter-gatherers eating meat and berries. As civilisation advanced, goods started to be traded between groups on a barter basis. Most of the goods were still consumed by the people that produced them. They had a desire to create good quality produce, both for their own consumption and for their trade. The growth of trade and commerce led to the invention of an advanced bartering system – money. Most people still consumed their own produce and traded the surplus. Mistress Goodchild was pleased to sell a few loaves in her village, particularly as everyone knew her loaves were the best.

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Simply Not Good Enough

In the world of business and, increasingly, in public organizations, 99% as good as the best is simply not good enough. The winner is remembered and gets 80% of the business while the runners up share the rest. World class performance is about having that small advantage and using it well time after time. Not that I’m suggesting one small advantage will keep you in front for very long. Your advantage needs to be one that continually renews, expands and refreshes. No time to rest on your laurels here.

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A Higher ROI

The Board, and the Chief Executive in particular, are aware that the shareholders would prefer a higher return on their investment, everything else being equal. The route to enhanced returns in the long term is through raising the operating profit from a given turnover. I’ve published much about ways to reduce input costs, overheads, and of the ideas behind making people more willing to work toward your goals. Improving people’s performance, in the long term, is a difficult management challenge. It is very easy to establish and incentivise SMART (specific, measurable, achievable, realistic and time bound) goals and make people work toward them. Do you think you can create an incentive scheme that will cover all eventualities?

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Let them eat cake

I contribute to discussions on LinkedIn. A recent discussion asked for opinions on the best strategy to develop engaged staff. Opinions poured in on successful practices so I thought I would add mine. My management style is one of pointing the way, not taking you blindfolded to the destination. I hope my words make you think and form your own questions rather than lay down a heavy tome of “facts”. I want to point you to learning. It’s a coaching style in the main. If I have learnt one thing, in my scientific research of people’s behaviour at work and 46 years of honing that knowledge, it is that what is obvious, is always more subtle and layered where people are concerned. I pitched into the discussion and described a successful action that helped to build the momentum of behaviour change and added to the excitement that something different was happening.

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