There is a strange illogical perception among managers who consider themselves hardnosed, driving and forceful. They think being emotional and letting the bad temper show is somehow practical. In fact, it is a negative emotional outburst which has no place in the work environment. That is being emotionally unintelligent!
As an example of positive management behaviour, here is how to address absence issues.
Don’t focus on the number of days absent, focus on the number of days present.
In the UK there are 223 workdays in a year. If this employee has only attended for 213 days, then you lost ten days of their help to achieve your and your organization’s goals.
Naturally, you value the person’s contribution and are keen to correct whatever is causing the absence.
In this way you and the employee focus on the positive.
As the person’s employer you are not qualified to pass judgement on them as an individual and your opinion that they are a lazy good-for-nothing is irrelevant. Irrelevant but dangerous, expunge those negative thoughts and behave like a grownup!
As the employer’s representative you rent their behaviour for ~37 hours a week.
You have the right to ask that the behaviour supports what you are trying to achieve, subject to compliance with the laws of the land, your Terms and Conditions of Employment and the Contract of Employment.
It should be no surprise that Herzberg identified Company policy and administration as the most dissatisfying feature for people at work.
Treat people as human beings not units of labour!
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